Job Summary: We are seeking a dynamic and experienced Operations Manager / Sales Manager to join our team in the freight forwarding industry. The ideal candidate will have a minimum of 6 years of experience in the UAE, with a strong background in both operations and sales. This role requires a strategic thinker with excellent leadership and communication skills to drive business growth and operational efficiency.
Key Responsibilities:
- Oversee and manage daily operations of the freight forwarding department, ensuring efficient and timely delivery of services.
- Develop and implement strategies to optimize logistics processes and reduce costs.
- Lead and mentor the operations team, providing guidance and support to achieve departmental goals.
- Identify and target potential customers to expand the client base and increase sales revenue.
- Build and maintain strong relationships with clients, carriers, and other logistics partners.
- Prepare and present sales proposals and negotiate contracts with clients.
- Monitor market trends and competitor activities to identify new business opportunities.
- Ensure compliance with local and international shipping regulations and customs requirements.
- Collaborate with other departments to ensure seamless coordination and customer satisfaction.
- Analyze and report on key performance indicators (KPIs) to track progress and make data-driven decisions.
Qualifications:
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 6 years of experience in operations and sales within the freight forwarding industry in the UAE.
- Strong knowledge of logistics, supply chain management, and freight forwarding processes.
- Proven track record of achieving sales targets and driving business growth.
- Excellent leadership, communication, and negotiation skills.
- Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work under pressure and meet tight deadlines.
- Strong analytical and problem-solving abilities.
Preferred Qualifications:
- Master’s degree in a related field.
- Certification in logistics or supply chain management.
- Experience with export logistics and handling shipments from free zones.
Benefits:
- Competitive salary and performance-based incentives.
- Health insurance and other benefits as per UAE labor law.
- Opportunities for professional development and career growth.
Sorry! This job has expired.