Job Summary: We are seeking a dynamic and experienced Operations Manager / Sales Manager to join our team in the freight forwarding industry. The ideal candidate will have a minimum of 6 years of experience in the UAE, with a strong background in both operations and sales. This role requires a strategic thinker with excellent leadership and communication skills to drive business growth and operational efficiency.

Key Responsibilities:

  • Oversee and manage daily operations of the freight forwarding department, ensuring efficient and timely delivery of services.
  • Develop and implement strategies to optimize logistics processes and reduce costs.
  • Lead and mentor the operations team, providing guidance and support to achieve departmental goals.
  • Identify and target potential customers to expand the client base and increase sales revenue.
  • Build and maintain strong relationships with clients, carriers, and other logistics partners.
  • Prepare and present sales proposals and negotiate contracts with clients.
  • Monitor market trends and competitor activities to identify new business opportunities.
  • Ensure compliance with local and international shipping regulations and customs requirements.
  • Collaborate with other departments to ensure seamless coordination and customer satisfaction.
  • Analyze and report on key performance indicators (KPIs) to track progress and make data-driven decisions.

Qualifications:

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 6 years of experience in operations and sales within the freight forwarding industry in the UAE.
  • Strong knowledge of logistics, supply chain management, and freight forwarding processes.
  • Proven track record of achieving sales targets and driving business growth.
  • Excellent leadership, communication, and negotiation skills.
  • Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint).
  • Ability to work under pressure and meet tight deadlines.
  • Strong analytical and problem-solving abilities.

Preferred Qualifications:

  • Master’s degree in a related field.
  • Certification in logistics or supply chain management.
  • Experience with export logistics and handling shipments from free zones.

Benefits:

  • Competitive salary and performance-based incentives.
  • Health insurance and other benefits as per UAE labor law.
  • Opportunities for professional development and career growth.
Job Category: Freight Freight Forwarder
Job Type: Full Time
Job Location: Dubai UAE
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